Although the work4sure team is originally from a systems management technology background, we didn’t bring our old technology with us. When we started work4sure, the only things we brought were a blank sheet of paper, several decades of experience and a bunch of fresh ideas. work4sure’s technology is consumer-facing, and that requires a very different set of development criteria to be applied. Our technology was (and still is) designed and developed to five key design criteria, which we summarise via the acronym FACET: Fast, Accurate, Comprehensive, Easy-to-use and Trusted.
Speed in an on-demand world.
work4sure’s technology executes in a matter of seconds, end-to-end. At around 40KB in size, our technology is smaller than most web graphics, making it viable even on slow connections, and instantaneous on high-speed connections.
Why is speed important? Because in an on-demand world, the ability to execute instantly is a differentiator. Truly agile processes don’t rely on historical databases, order history, last known configs or other forms of conventional baggage. They simply deal with the here and now. Instantly. Nothing attracts consumer buy-in quite like fast, easy processes with better results.
Speed is worth nothing if the answer isn’t the right one.
Accuracy in the device world is easy, right? I mean, the device itself will just ‘tell’ you what it is, correct? Wrong. One of the advantages of over a decade of market leadership is knowing the difference between what should work, and what does work. Take PCs for example: SMBIOS instrumentation has been around for nearly two decades and should be the proven way to conduct instant device discovery. Except it often doesn’t work in practice. We know: We have over a decade of live data, and therefore we can see what’s accurate and what isn’t.
Our accuracy is based on a combination of approaches refined over several man-decades of experience. For example, some types of information we rely on direct interrogation of components – something that we know how to do safely. Other information is sourced inferentially from knowledgebases hosted within our infrastructure, because other methods of interrogation are often either misleading or risk destabilising the device.
Fact: In over ten years of analysing millions of devices, there has not been a single reported instance of our technology misreporting on a device.
All the information you need – and nothing you don’t.
Typical results run to over 2,000 items of data per device. We just give you the ones you need.
Usually ‘the answer’ isn’t just about one item of information – the devil is in the detail: It’s about understanding many aspects of a device to form a picture; true knowledge of the device. work4sure’s technology is designed to provide as complete a picture as possible of the device, its specification and configuration, providing not only breadth of information, but depth as well.
So the good news is that whatever you need, we probably already detect it. But does that mean that you’ll be drowning in data? Certainly not. Our technology provides just the right data, not all the data. We serve back only the information that is required so that your systems, your processes and ultimately your customers flow quickly and smoothly.
Easy to use.
For it to work it has to be simple for the consumer.
“So easy, even a caveman can do it.”BizRate Consumer feedback
It’s a solution for non-technical consumers. For it to work, it has to be simple. work4sure’s technology requires nothing more a few button clicks. There are no technical decisions or choices to be made, just the granting of permission to run the process. Overall, it’s easier than logging in or updating a common plug-in such as Adobe Acrobat Reader®.
Several million times so far…
Millions of devices analysed. Zero privacy challenges.
Microsoft may be newly concerned about consumers' privacy, but work4sure has been there for over a decade: Privacy was designed into our technology at the outset. The end customer is literally ‘just a number’ to us, and rightly so. No personal information is detected or communicated by us. The consumer’s detected data is identified with a unique ID number that cannot be tied by us to an individual or individual computer. Does our approach work? Well, millions of consumers have accessed our service over the past twelve years and we’ve yet to receive a single complaint or concern about privacy.